Once your purchase is complete, you'll receive an email with a download link. You can also access your files anytime by logging into your account on our Shopify store and checking your order history.

Due to the nature of digital products, we do not offer refunds or exchanges on downloadable items unless the file is faulty or corrupted. If you have any issues, please contact us, and we'll be happy to help.

If your download link isn't working, try the following:

• Refresh your browser or clear your cache.
• Check your spam/junk folder for the email.
• Log into your account on this website and download it from your order history.
• If the issue persists, please reach out to us with your order number, for support.

Yes! Our digital files are high-resolution and can be printed at home or at a local print shop for best results.

Most files are provided in PDF, JPG, or PNG format, which can be opened on most devices. For editable planners (Google Sheets or Notion templates for example), instructions are included with your download.

All digital downloads are for personal use only, unless stated otherwise. If you're interested in a commercial licence, please contact us before purchase.

No, all digital products are for personal use only. They cannot be resold, redistributed, or shared.

Absolutely! The beauty of a digital download makes it ideal for gifting. Simply enter the recipient's email at checkout, and they will receive the download link after purchase.

No, your files will always be available in your account area, under order history. However, we recommend downloading and saving them for easy access.

Editable files (such as Notion templates or Google Sheets planners) can be customised within those platforms. Non-editable files like PDFs, JPGs, and PNGs cannot be altered.